8605 Santa Monica Blvd., West Hollywood CA 90069

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Office Hours

Mon-Sun | 8am – 10pm

Frequently Asked Questions

What types of medical transportation services do you provide?

We offer a range of medical transportation services, including ambulances, wheelchair-accessible vehicles, and non-emergency medical transportation to cater to different needs.

Who is eligible for non-emergency medical transportation?

Non-emergency medical transportation is typically available for individuals who require assistance in traveling to medical appointments but do not need urgent medical care.

How can I request medical transportation services?

You can request our services by contacting our dedicated hotline or through our online platform. Our team will assist you in scheduling and coordinating transportation based on your needs.

Are your vehicles equipped with medical amenities?

Yes, our vehicles are equipped with necessary medical amenities to ensure the safety and comfort of passengers during transportation. This includes features like wheelchair ramps, stretcher options, and medical monitoring equipment.

What areas do you serve for medical transportation?

We provide medical transportation services within a specified geographic area. Our service areas may vary, so it’s important to check with our team regarding coverage for your specific location.

How much does medical transportation cost?

The cost of medical transportation can vary based on the type of service required, distance traveled, and specific accommodations needed. We provide transparent pricing, and our team can offer a cost estimate based on your individual circumstances.

Do you accept insurance for medical transportation services?

We work with various insurance providers. It’s advisable to check with our billing department to determine if your insurance is accepted and to understand the coverage details.

Can family members or companions accompany the patient during transportation?

In most cases, family members or companions are allowed to accompany the patient during transportation, but it’s recommended to check with our team in advance to ensure we can accommodate additional passengers.

How far in advance should I schedule medical transportation?

We recommend scheduling medical transportation as far in advance as possible, especially for non-emergency services. This helps us better plan and allocate resources to meet your specific needs.

What safety measures are in place during transportation?

We prioritize the safety of our passengers. Our drivers are trained in medical transportation safety protocols, and our vehicles undergo regular maintenance to meet the highest safety standards. Additionally, we adhere to all relevant healthcare regulations and guidelines.

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Have Question?


Tel: 888-877-3650
Fax: 650-466-7027


8605 Santa Monica Blvd., West Hollywood CA 90069